Please fill out the form below and you will receive a response within two business days (48 hours). If this is an emergency, please check the emergency contact list located on the sticker under the kitchen sink, call the appropriate trade, and visit the After-Hours Support tab on this page.
Warranty Requests
Hartford Homes recognizes that buying a new home can be both exciting and overwhelming. We share in your excitement and desire to assist you in learning how to care and maintain your new home while honoring our warranty commitment to you.
Submit a Ticket
FAQ
DownloadAfter Hours Support
Homeowner Emergencies are defined as; total loss of heat in the winter, total loss of power exclusive of your whole home, and a plumbing leak resulting in the main water supply to the home being shut off. *LOSS OF AC IN THE SUMMER IS NOT A HOMEOWNER EMERGENCY*
First, check the troubleshooting tips located in the manual. If the tips do not solve the problem, please call, or email our office if during business hours and during the Hartford Homes Limited Warranty Period: 970-397-4285 or 970-825-7408 and kedmonds@hartfordco.com.
Outside of business hours or after the Hartford Homes Limited Warranty period has ended, please contact the Trade or appropriate utility company directly using the emergency numbers that have been provided in your closing flash drive or on the sticker posted on the inside panel of the cabinet door below the Kitchen Sink.
Contact Customer Care
Phone: O: 970-825-7408 | C:970-397-4285
Website: www.hartfordco.com/warranty
Address: Hartford Homes 4801 Goodman Street, Timnath, CO, 80547
Warranty Hours Administrative Staff: Monday-Friday 8:00am-4:30pm
Inspection Hours: Monday-Friday 10:00am-4:00pm
Scheduled Work Appointments: Monday-Friday 8:00am-4:00pm
Request Submitted!
Thank you! We have received your Submission and will be in touch within 48 hours. If this is an HVAC, Plumbing, or Electric emergency, please contact the appropriate trades as notated under your Kitchen Sink on the sticker provided.
